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Privacy Policy

Privacy policy

1.       Introduction

1.1    We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2    By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2.       Credit

2.1    This document was created using a template from SEQ Legal (http://www.seqlegal.com).

3.       Collecting personal information

3.1    We may collect, store and use the following kinds of personal information:

(a)    information that you provide to us when registering with our website (including your email address);

(b)    information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address); 

(c)    information that you provide to us when using the services on our website (such as signing up to one of our events), or that is generated in the course of the use of those services

(d)    information that you post to our website for publication on the internet

(e)    any other personal information that you choose to send to us.

 

3.2    Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

4.       Using personal information

4.1    Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

4.2    We may use your personal information to:

(a)    administer our website and business;

(c)    enable your use of the services available on our website;

(g)    send you non-marketing commercial communications;

(h)    send you email notifications that you have specifically requested;

(i)     send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

(j)     send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by email or similar technology (you can inform us at any time if you no longer require marketing communications);

4.4    Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted by contacting us.

4.5    We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

4.6    All our website financial transactions are handled through our payment services provider, Worldpay.You can review the provider's privacy policy athttp://www.worldpay.com/uk/privacy-policy. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

5.       Disclosing personal information

5.1    We may disclose your personal information to CEOs, Trustees at LLST and the Access to Justice Foundation (ATJF) insofar as reasonably necessary for the purposes set out in this policy;

5.3    We may disclose your personal information to the extent that we are required to do so by law;

5.4    Except as provided in this policy, we will not provide your personal information to third parties.

7.       Retaining personal information

7.1    This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

7.2    Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

7.4    Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:

(a)    to the extent that we are required to do so by law.

8.       Security of personal information

8.1    We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

8.2    You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

8.3    Please remember that other methods of Internet communication, such as emails and messages sent via a website, are not secure unless they are encrypted. 

9.       Amendments

9.1    We may update this policy from time to time by publishing a new version on our website.

9.2    You should check this page occasionally to ensure you are happy with any changes to this policy.

9.3    We may notify you of changes to this policy by email.

11.    Third party websites

11.1  Our website includes hyperlinks to, and details of, third party websites.

11.2  We have no control over, and are not responsible for, the privacy policies and practices of third parties.

12.    Updating information

12.1  Please let us know by email if the personal information that we hold about you needs to be corrected or updated.

13. Cookies

13.1 What is a cookie?

        A cookie is a small text file, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. There are various types of cookies which perform different functions, such as remembering which items you have placed in your shopping basket or recording your browsing habits. The information recorded by the cookie is retrieved on the user's next visit to the site.

For more information about cookies, visit www.aboutcookies.org

13.2 How to manage cookies

         Most web browsers will accept cookies, but if you would rather that we did not collect data in this way you can choose to accept all or some or reject cookies in your browser's privacy settings. Rejecting all cookies means that certain features cannot then be provided to you and accordingly you may not be able to take full advantage of all of the website's features and you may be prevented from completing, for example, a donation online. Each browser is different, so check the 'Help' menu of your browser to learn how to change your cookie preferences.

 

13.7  Most browsers allow you to refuse to accept cookies; for example:

(a)    in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";

(b)    in Firefox (version 47) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and

(c)    in Chrome (version 52), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.

13.10 You can delete cookies already stored on your computer; for example:

(a)    in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);

(b)    in Firefox (version 47), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and

(c)    in Chrome (version 52), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".

15.    Our details

15.1  This website is owned and operated by The London Legal Support Trust.

15.2  We are a registered charity in England under registration number 1101906, and our registered office is at:

The National Pro Bono Centre
48 Chancery Lane
London
WC2A 1JF

15.3  Our principal place of business is at:

The National Pro Bono Centre
48 Chancery Lane
London
WC2A 1JF

15.4  You can contact us:

(a)    by post, using the postal address given above;

(b)    using our website contact form;

(c)    by telephone, on the contact number published on our website from time to time; or

(d)    by email, using the email address published on our website from time to time.

 

 

 
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